Need help?
A question about your account, something stuck in the app, an invoice that surprises you: write to the team. One address, one response time, the same one the app announces.
Write to us
We answer by email within two working days. You do not need an account to write to us, and there is nothing to install.
From your account
If you already have a SellerScale account, the help page inside the app first searches the answers already written, then lets you send your request. Your request and the team's answer stay together on that page, on top of reaching your inbox.
That page requires you to be signed in. Without an account, the address above stays open.
Administrative requests
Exercising your rights over your data, withdrawing from a purchase, filing a complaint: those go through a different address and different deadlines, all set out on the contact page.
Your data
What is collected, why, for how long and with whom is written in the privacy policy. If you have connected your Amazon store, the section Data from your Amazon store states exactly what is read from your seller account, and what is not.
Nothing here matches? Write to support@sellerscale.ai, we take the question as it comes.
Create a SellerScale account →